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Email – Mastering the Basics of Digital Communication

Created by Adugna Asrat in Quick Notes 3 Apr 2025
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 What Is Email?

Email (Electronic Mail) is a way of sending digital messages through the internet.

 ✅ Fast communication (seconds vs. days)
✅ Can include text, images, files, or links
✅ Free to use (with services like Gmail, Outlook, Yahoo)
✅ Used for learning, job applications, business, and updates


🧠 1. Creating an Email Account

Popular platforms: 

 ✅ Gmail.com
Outlook.com
✅ Yahoo Mail, Zoho Mail, iCloud, ProtonMail

To create a Gmail account:

  1. Visit gmail.com

  2. Click Create account

  3. Fill in your name, username (e.g., maya123@gmail.com), and password

  4. Add recovery phone/email

  5. Verify and complete setup


📬 2. Basic Email Terminology

Term

Meaning

Inbox

Where new incoming emails are received

Sent Mail

Emails you've sent to others

Drafts

Saved emails you haven't sent yet

Spam

Unwanted or fake messages

Trash/Deleted

Emails you have removed

Attachment

A file (PDF, Word, image) added to the email

CC/BCC

Send to others without direct visibility (for group messages)


✍️ 3. Writing and Sending an Email

Parts of a professional email:

 ✅ To: Recipient’s email (e.g., teacher@school.edu)
Subject: Short title of the message (e.g., "Assignment Submission")
Body: The main message text
Signature: Name, phone, or contact info

Example Email:

To: employer@gmail.com
Subject: Application for Internship

Body:
Hello,
I hope this message finds you well.
Please find my resume attached for the internship role.
Thank you.
Best regards,
Maya Kebede

✅ Use “Attach file” (paperclip icon) to upload documents.


💾 4. Attaching Files to Email

 ✅ Click Attach File icon
✅ Choose Word documents, PDFs, images, etc.
✅ Upload resumes, assignments, certificates, or reports

Be sure file size is below 25 MB (for most platforms). Use Google Drive for larger files.


🔁 5. Replying and Forwarding Emails

Option

Use When

Reply

Responding to the sender only

Reply All

Respond to everyone in the conversation

Forward

Share the email with someone else

✅ Always use respectful language in replies
✅ Double-check spelling and attachment before sending


🔐 6. Email Safety Tips

 ✅ Never click links from unknown senders
✅ Don’t share personal data via email (passwords, ID numbers)
✅ Use strong passwords for your email account
✅ Check for fake job offers or phishing emails
✅ Enable 2-step verification for better security


🧰 7. Gmail vs Outlook vs Yahoo – What's the Difference?

Feature

Gmail

Outlook

Yahoo

Storage

15 GB

15 GB

1 TB

Interface

Simple and clean

Business-focused

Ads included

Integration

Google services

Microsoft Office

Fewer integrations

Use in Ethiopia

Most common

Common in companies

Less used

✅ Gmail is recommended for students and beginners.


📚 8. Real-Life Uses of Email in Ethiopia

 ✅ Sending assignments or homework
✅ Job applications and internship requests
✅ Business communications
✅ NGO reports and updates
✅ CV and certificate sharing
✅ Event invitations and announcements
✅ Exam schedules or notifications from schools


💼 Jobs That Rely on Email Skills

 ✅ Teachers and School Admins
✅ NGO and Government Officers
✅ Freelancers and Content Creators
✅ HR Professionals
✅ Data Entry and Customer Support Agents
✅ Project Managers and Coordinators


✅ Best Practices for Email Use

 🔹 Use a professional email (e.g., firstnamelastname@gmail.com)
🔹 Avoid slang, emojis, or short forms in formal emails
🔹 Always check for spelling errors
🔹 Be clear and polite in your writing
🔹 Organize your inbox into folders (Work, School, Receipts)

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